Q1: Do you offer free shipping?
Yes! Free standard shipping is available on all orders over $79**. For orders under $79, a small shipping fee will apply according to your delivery address.
Q2: How long is the delivery time?
We ship your order within 1-2 business days after payment confirmation. Standard delivery takes 3-5 business days for US/UK/EU addresses; other regions will take 5-8 business days (subject to local logistics).
Q3: Do you accept returns and exchanges?
We provide a 30-day return and exchange service, excluding custom jewelry, gift cards and discounted items. We will bear all shipping costs for items with quality defects. Please confirm style and size before checkout. Placing an order indicates your acceptance of this policy.
Q1: What material is MYSH jewelry made of?
All MYSH men's jewelry is crafted from 100% pure silver, nickel & lead free, with no any toxic additives. It's hypoallergenic and safe for daily wear.
Q2: Is the silver recyclable?
Yes! Our silver is 100% fully recyclable precious metal, and we stick to sustainable material sourcing to minimize environmental footprint.
Q3: How do I care for my silver jewelry?
Polishing cloth is a standard free gift (for jewelry polishing only). Double-sided silver polishing strips are provided with selected styles; accessories depend on actual contents. The light green side buffs away tarnish and scratches, and the white side brings back luster. For heavy tarnish: wipe with toothpaste and polishing cloth, or soak silver jewelry in hot salt water inside a foil-lined container.
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