Q1: Do you offer free shipping?
Yes. Free standard shipping is available on orders over $79. Shipping fees for orders under $79 are calculated at checkout.
Q2: How long does delivery take?
Orders are processed within 1–2 business days. Standard shipping typically takes 6–12 business days, while expedited shipping takes 3–8 business days.
Q3: What is your return & exchange policy?
Eligible non-customized items may be returned within 14 days or exchanged within 30 days. Customized items are generally non-returnable unless there is a confirmed quality issue.
Q1: What materials are MYSH jewelry made from?
Most MYSH jewelry is crafted with S925 sterling silver at its core. Selected designs may also feature solid 18K gold, brass, black onyx, turquoise, CZ, lab-grown diamonds, and other materials.
Q2: Is sterling silver recyclable?
Yes. S925 sterling silver can be refined and recycled for reuse without losing its essential qualities.
Q3: How should I care for my sterling silver jewelry?
Gently polish your jewelry with the included MYSH polishing cloth. Avoid prolonged contact with perfume, chlorine, harsh chemicals, moisture, and sweat.
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