Politica de confidențialitate

MYSH · Privacy & Data

Privacy Policy

Last updated: July 29, 2026

This Privacy Policy explains how MYSH, the operator of myshjewelry.com, collects, uses, discloses, retains, and protects personal information when you visit the website, create an account, make a purchase, communicate with us, participate in a promotion, submit content, or otherwise interact with MYSH.

01Who Is Responsible for Your Information

MYSH is the controller or business responsible for personal information collected through myshjewelry.com, except where an independent service provider acts under its own privacy notice.

Privacy requests may be sent to info@myshjewelry.com.

This policy should also be read together with our Terms of Service.

02Personal Information We Collect

2.1 Information You Provide

  • Identity and contact information: name, email address, telephone number, billing address, shipping address, and account identifiers.
  • Order information: products, size, customization instructions, order value, discounts, shipping method, transaction status, returns, exchanges, refunds, and support history.
  • Account information: login credentials, saved preferences, wish lists, communication settings, and account activity.
  • Communications: emails, messages, reviews, survey responses, support requests, photographs, videos, and other information you send.
  • Promotion information: entries, referral details, loyalty activity, affiliate interactions, and promotional preferences.

2.2 Payment Information

Payments may be processed through major international credit and debit cards, PayPal, Klarna, Apple Pay, Google Pay, BLIK, Bancontact, or other methods displayed at checkout.

Complete card numbers and sensitive payment credentials are generally collected and processed by payment providers rather than stored directly by MYSH. We may receive limited information, such as payment type, billing details, transaction identifier, authorization status, card brand, and masked account digits.

2.3 Information Collected Automatically

  • IP address and approximate location derived from it
  • Device, browser, operating system, language, and screen information
  • Cookie, pixel, advertising, and similar technology identifiers
  • Pages viewed, searches, clicks, cart activity, referring page, and session activity
  • Date, time, duration, error, security, and diagnostic records
  • Interactions with emails, advertisements, and website features

2.4 Information from Other Sources

We may receive information from:

  • Ecommerce, hosting, account, and website service providers
  • Payment and fraud-prevention providers
  • Carriers, customs agents, and delivery partners
  • Advertising, analytics, social-media, and review platforms
  • Affiliate, referral, and promotional partners
  • Publicly available sources or content you choose to make public

03Why We Use Personal Information

We may use personal information to:

  • Operate, maintain, secure, troubleshoot, and improve the website
  • Create and manage customer accounts
  • Process payments, orders, shipping, returns, exchanges, and refunds
  • Verify identity, payment authorization, and delivery information
  • Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity
  • Provide customer service and respond to requests
  • Remember preferences and personalize website content
  • Measure performance, demand, engagement, and campaign effectiveness
  • Send transactional messages and service notices
  • Send marketing where permitted and manage communication preferences
  • Administer loyalty, affiliate, referral, survey, review, and promotional programs
  • Comply with tax, accounting, legal, regulatory, and dispute-resolution obligations
  • Establish, exercise, or defend legal claims

04Legal Bases for Processing

Where laws such as the GDPR or UK GDPR require a legal basis, we rely on one or more of:

  • Contract: to process an order, payment, delivery, return, exchange, refund, account, or requested customer service.
  • Legitimate interests: to operate and improve the business, secure services, prevent fraud, understand customers, and conduct proportionate marketing, where those interests are not overridden by your rights.
  • Consent: for optional cookies, certain marketing, or other processing where consent is requested. Consent may be withdrawn.
  • Legal obligation: to meet tax, accounting, consumer, privacy, sanctions, regulatory, and lawful-request requirements.
  • Legal claims or vital interests: where necessary to protect rights, safety, or important interests as permitted by law.

05Cookies and Similar Technologies

MYSH and service providers use cookies, pixels, tags, local storage, software development kits, and similar technologies.

5.1 Categories

  • Strictly necessary: checkout, account access, security, fraud prevention, cart functions, and core website operation.
  • Functional: language, currency, region, preferences, and enhanced features.
  • Analytics: traffic, performance, errors, and how visitors use the website.
  • Advertising: campaign measurement, audience creation, personalization, and ads on other services.

5.2 Your Choices

Where required, optional cookies are used only after consent. You may use the website's cookie controls, browser settings, device settings, advertising-industry controls, or supported privacy signals to manage choices.

Blocking strictly necessary technologies may prevent checkout, login, cart, security, or other essential features from working.

06Marketing Communications

We may send promotional email, messages, or personalized advertising where permitted. You can unsubscribe from email through the link in the message or contact us.

Unsubscribing from marketing does not stop order confirmations, delivery updates, security notices, policy notices, or other transactional communications.

07How We Disclose Personal Information

We may disclose personal information to:

  • Ecommerce and technology providers, including SHOPLINE and providers supporting hosting, account functions, databases, security, communications, and website operation.
  • Payment providers, fraud-prevention services, banks, and payment networks.
  • Carriers, logistics providers, customs agents, address-validation services, and shipment-tracking services.
  • Analytics and advertising partners that measure traffic, performance, attribution, audiences, and advertisements, subject to applicable choices.
  • Customer-service and business providers, including email, messaging, review, survey, loyalty, affiliate, accounting, professional, and support providers.
  • Authorities and legal recipients where required by law or valid legal process.
  • Business transaction recipients in connection with financing, merger, acquisition, restructuring, sale, or transfer.

Service providers are expected to use information only for authorized purposes and protect it in accordance with applicable contractual and legal requirements.

08Sale, Sharing, and Targeted Advertising

MYSH does not sell personal information for monetary payment. However, the use of advertising cookies, pixels, or identifiers may be treated as “sale,” “sharing,” or “targeted advertising” under certain privacy laws.

Where applicable, you may opt out through cookie or privacy controls available on the website, a legally recognized browser-based opt-out signal, or by contacting us.

We do not knowingly sell or share personal information of individuals under 16 for cross-context behavioral advertising.

09International Data Transfers

MYSH serves customers globally and uses service providers that may process information in countries other than the country where you live.

Where required, we use recognized transfer mechanisms and safeguards, which may include adequacy decisions, contractual protections, standard contractual clauses, or other lawful measures.

Privacy and government-access rules may differ between countries. We take reasonable steps to require appropriate protection from service providers.

10Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, accounting, tax, dispute resolution, legal compliance, and enforcement.

Retention periods vary according to the type of information, transaction status, account activity, legal requirements, limitation periods, security needs, and whether information is needed to resolve a request or claim.

When information is no longer required, we delete, anonymize, or securely isolate it, subject to technical and legal limitations.

11Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. Measures may include encrypted transmission, access controls, authentication, monitoring, vendor controls, backups, and incident response.

No internet transmission or storage system is completely secure. You are responsible for protecting account credentials and notifying us of suspected unauthorized access.

12Your Privacy Rights

Depending on your location and subject to exceptions, you may have the right to:

  • Know whether and how personal information is processed
  • Access or receive a copy of personal information
  • Correct inaccurate or incomplete information
  • Request deletion
  • Restrict or object to processing
  • Receive portable data in an appropriate format
  • Withdraw consent
  • Opt out of sale, sharing, targeted advertising, or certain profiling
  • Appeal a decision where local law provides an appeal right
  • Complain to a competent privacy or data-protection authority
  • Receive equal service and pricing without unlawful discrimination for exercising rights

12.1 How to Exercise Rights

Email info@myshjewelry.com with the subject “Privacy Request” and describe the request.

We may verify identity by requesting information reasonably related to your account or transaction. An authorized agent may submit a request where permitted, but proof of authority and identity verification may be required.

We will respond within the period required by applicable law. Rights are not absolute and a request may be limited or denied where an exception applies. We will explain the reason where required.

13Additional Notice for California Residents

Subject to applicability and legal exceptions, California residents may have rights to know, access, correct, delete, and receive information about categories of personal information, sources, purposes, and recipients. They may also have the right to opt out of sale or sharing and limit certain uses of sensitive personal information.

In the preceding 12 months, MYSH may have collected and disclosed for business purposes the categories described in this policy, including identifiers, customer records, commercial information, internet activity, approximate geolocation, inferences, and limited payment-related information.

MYSH does not sell personal information for money. Advertising disclosures may be treated as sharing or sale under California law. Opt-out requests may be submitted through available website privacy controls or by email.

MYSH does not use or disclose sensitive personal information for the purpose of inferring characteristics beyond permitted business purposes.

14Additional Notice for the EEA, United Kingdom, and Switzerland

Individuals in these regions may have rights of access, rectification, erasure, restriction, portability, objection, consent withdrawal, and complaint to a supervisory authority.

Where processing is based on legitimate interests, you may request information about the balancing assessment. Where processing is based on consent, withdrawal does not affect processing that occurred before withdrawal.

15Automated Processing

MYSH and service providers may use automated tools to assess fraud, payment, account, device, and transaction risk. Where required by law, you may request information or human review of a decision that produces legal or similarly significant effects.

16Children's Privacy

The website is not directed to children under 16, and MYSH does not knowingly collect personal information from them for independent use. If you believe a child has provided information without appropriate permission, contact us so that we can review and delete it where required.

17Reviews, Social Content, and Public Information

Reviews, comments, photographs, videos, usernames, or social posts that you submit for public display may be visible to others. Do not include information you do not want made public.

Use of submitted content for promotional purposes is also governed by the Terms of Service and any specific permission you provide.

18Third-Party Websites

The website may link to independent services. MYSH is not responsible for their privacy, security, content, or practices. Review their privacy notices before providing information.

19Changes to This Policy

We may update this policy to reflect changes in technology, providers, operations, services, or legal requirements. The revised version will be posted with an updated effective date. Where required, we will provide additional notice or request consent.

20Contact

Privacy Email
info@myshjewelry.com

Business Correspondence Address
MYSH Fine Men's Jewelry Inc.
30 N Gould St Ste R
Sheridan, WY 82801
United States

Do not send merchandise returns to this address unless MYSH provides written authorization. For returns, review the Returns & Exchanges Policy.

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